How to delete your account

If you no longer wish to use BrandKit CRM, you have two options:

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✅ Cancel Your Subscription (Soft Exit)

If you just want to stop billing or take a break, you can pause or cancel your plan in Settings > Company Settings > Billing & Plans. Your workspace will remain available for 30 days before it’s archived.

What gets kept:

• Account & workspace settings
• Users and preferences
• Data stored safely for 30 days in case you return

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🗑️ Permanently delete your account

If you’d like to remove everything (including your company data), please contact support to begin the deletion process. This action is irreversible.

Important:

• This will delete your jobs, leads, files, uploaded assets, and all company settings
• This process is irreversible and may take up to 48 hours
• You must be an Admin to request this action

To request deletion, please contact support through the help dialog.

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🔁 Use the “Start Over” tool (Clean Reset)

If you just want to wipe your current data (but keep your company setup), we offer a Start Over option by removing the sample data.

This will:

• Delete all jobs, leads, products, and other sample records.
• Keep your company, team, branding, and user roles intact.

This is great for teams that want a clean slate after testing the app. You can find this option in the Quick Help menu (the '?' icon in the header).

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