Your Privacy, Protected

At BrandKit CRM, we believe your data is your own. This policy explains what little information we collect, how we use it to build a better CRM for you, and how we keep it safe and secure. We aim for full transparency and simplicity, not confusing jargon.

The Information We Collect

To provide our service, we collect a small amount of necessary information.

Information You Provide Directly

• Account Information: Your name, email address, and company name when you sign up.
• Billing Details: If you subscribe to a paid plan, our payment processor (Stripe) securely handles your payment information. We never see or store your full credit card details.
• Your Workspace Data: Any data you upload into your CRM, such as customer details, job information, and quotes. This is your data, and we only process it to provide the Service to you.

Information Collected Automatically

• Usage Data: We collect anonymous data about how you interact with our service (like page views and feature usage) to help us identify issues and improve the product.
• Device Information: We log basic information about your browser and device (like IP address and browser type) for security and debugging purposes.

How Your Data Helps You

We use your information exclusively to improve your experience and operate the Service.

• To provide, maintain, and secure the BrandKit CRM platform.
• To process your subscription payments.
• To respond to your support requests and questions.
• To send you important service updates (e.g., maintenance notices) and product tips to help you get the most out of the platform.

When Information Is Shared

We do not sell, trade, or rent your personal information. Ever. We only share data in the following limited circumstances:

• With Service Providers: We use trusted third-party services (like Firebase for hosting and Stripe for payments) who are under strict confidentiality agreements.
• To Comply with the Law: If required by law, we may disclose information to legal authorities.
• In Case of Business Transfer: If BrandKit CRM is acquired by or merged with another company, your information may be transferred to the new owners.

Your Rights and Control

You have full control over your personal data. You have the right to:

• Access and review the personal information we hold about you.
• Request that we correct any inaccuracies in your data.
• Request the complete deletion of your account and all associated data.

To exercise these rights, please contact us at the email address below.