Referral Program Terms

1. About these terms

These Referral Program Terms apply when you share a BrandKit CRM referral link. They sit alongside our Terms of Use. If the two conflict on a referral matter, these terms apply.

You join the program by opening Settings → Referrals and using your personal link. You can stop at any time by no longer sharing it.

2. Who can refer

You must be a BrandKit CRM user in good standing with an account that is not suspended or in breach of our Terms of Use.

A referral counts only when a new business creates a new BrandKit CRM workspace through your link, as the owner of that workspace, within 30 days of first opening it. Existing customers, returning customers, teammates who join an existing workspace, and anyone already referred by someone else do not count. The first referral link a business uses is the one that is credited.

You cannot refer yourself, your own business or another workspace you own, control or share an owner with.

3. What your invitee gets

A business that signs up through your link, as described in section 2, gets a 30-day free trial instead of the standard 14 days. No credit card is required. The longer trial applies to new workspaces only and cannot be added to a workspace that is already on a paid plan.

4. What you get

• Referral reward. A one-time reward of 50, in the currency of the referred customer's subscription, for each referred business that starts a paid Portals, Starter or Growth subscription. There is no minimum spend and the reward is the same for every plan. Each referred business can earn you one reward.
• Milestone rewards. Reaching a number of paying referrals can unlock extra rewards, such as limited BrandKit merchandise, Nexus Agent credits, subscription credit or early access to new features. The current milestones and rewards are shown in Settings → Referrals. Non-cash rewards are fulfilled by our team, may be substituted with something of similar value, and have no cash value.

The referral program does not pay recurring commission or revenue share. Recurring commission for approved partners is covered by the separate Partner Program Terms. If you become a partner, businesses you referred before your partner terms start stay under these terms, including the referral reward, even if they start paying later. If your partnership ends, new referrals through your link are handled under these terms again.

5. What qualifies

A reward is earned by the first paid invoice for a Portals, Starter or Growth base subscription. Free plans, free trials, zero-value invoices, and invoices for extra users, seats, add-ons, merchandise or one-off services on their own do not qualify.

6. The 45-day confirmation

Each reward is pending for 45 days from the paid invoice that created it, so refunds, chargebacks and fraud checks can settle. It is confirmed at the end of that period only if the referred subscription is still active. If the subscription is cancelled, refunded or ends before then, the reward is reversed. If a payment is overdue at that point, confirmation waits until it is resolved. Milestone rewards are confirmed the same way, once the referrals that reached them are confirmed.

7. Payouts

Payouts are made through Stripe. You need to complete Stripe's onboarding, including any identity checks, before you can be paid. BrandKit does not receive or store your bank details.

Confirmed rewards are transferred automatically once they reach 50 in a currency. Earnings in different currencies are kept and paid separately and are never converted by us. Stripe deposits funds on your connected account's payout schedule. You are responsible for any tax owed on your rewards.

8. Refunds and reversals

If a qualifying payment is refunded, disputed, voided or written off, the reward it created is reversed. If it was already paid out, the amount is deducted from your future earnings. A reversed referral no longer counts toward milestones.

9. How you share

Share your link honestly. You must not:

• send spam, or message people who have not agreed to hear from you;
• bid on BrandKit brand terms in paid search, or run ads that could be mistaken for BrandKit's own;
• claim to speak for BrandKit, or promise discounts, features or terms we do not offer;
• post your link on coupon, deal or cashback sites.

10. Fraud and abuse

We may review any referral. If we reasonably believe a referral is fraudulent, self-dealing or breaches these terms, we may withhold or reverse the related earnings, pause your referral account while we investigate, or remove you from the program. We will tell you when we do.

11. Changes and ending the program

We may change these terms or end the program with 30 days' notice. Earnings from payments made before a change takes effect are paid under the terms that applied when they were earned. If we end the program, confirmed earnings that meet the payout minimum will still be paid.